About Us
Get in touch with us to know more.
Goodies
Unit no 7 , A to Z industrial estate
Gk marg
Lower parel Mumbai 400013
Mob: +91 9920681121
Email: noshgourmetfoods@gmail.com
Shipping Policy
Please allow up to 0-2 working days for your order to be processed and dispatched. We require 2 business days to process your order and another 3-5 days for shipping.CANCELLATIONS
(a) After making an online payment for a particular Order/ product, You as a customer can cancel your delivery for a particular Order anytime up to 2 hours after placing your order by getting in touch with us.
(b) In the event of an item on your Order being unavailable, we will contact you on the phone number provided to us at the time of placing the Order and inform you of such unavailability. In such an event you will be entitled to cancel the Order and shall be entitled to a refund in accordance with our refund policy.
(c) We reserve the sole right to cancel your Order in the following circumstances:
- in the event of the designated address falls outside the delivery zone offered by us;
- failure to contact you by phone or email at the time of confirming the Order booking;
- failure to deliver your Order due to lack of information, direction or authorization from you at the time of delivery; or
- unavailability of all the items Ordered by you at the time of booking the Order; or
- unavailability of all the items ordered by you at the time of booking the Order; or
- in case the delivery person is not allowed inside your compound, community or society or any other reason beyond control causing movement of the delivery person including but not limited to law and order situation.
Damages and issues
Please inspect your order upon reception and contact us immediately along with photographic proof if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
REFUNDS
- Orders where the packaging has been tampered or damaged or spilled by us;
- wrong Order being delivered; or
- to the extent of the value of the item/s, missing from your Order at the time of delivery.
- wrong Order being delivered
- item substantially damaged or deteriorated in quality