Shipping policy
How does the delivery process work?
Once you place an order, our team gets to work picking, packing, and preparing
your snacks for their big journey.
After your order is packed and shipped,
you’ll receive a tracking link so you can follow it all the way to your doorstep. Our delivery partners then bring the package straight to the address you entered at checkout.
All you need to do after that? Keep an eye on the doorbell. Your snacks are on the
way.
My order has been shipped, how do I track it ?
Once your order is shipped, we’ll send you a tracking link via Email/SMS/WhatsApp
so you can follow your snacks on their journey to you.
Just click the link to see real-time updates
from the courier until it reaches your doorstep.
If you can’t find the tracking link, check your spam/junk folder or reach out to our
support team with your order number, and we’ll help you track it down.
How Long will my order take to be delivered ?
Please allow us upto 0-2 working days for your order to be processed and dispatched.
We require another 3-5 days for shipping.
You should receive your order within 5-6 days.
How much is the delivery charge ?
For orders below ₹500, a delivery charge of ₹100 is applied at checkout.
The good news? Orders above ₹500 get free shipping.
So if your cart crosses ₹500, the delivery fee disappears more snacks, zero
shipping
Where all does Nosh ship to ?
We deliver across India.
No matter where you are, you can place your order on our website and we’ll ship your snacks straight to your doorstep through our courier partners. So whether you're in a metro city or a smaller town, global snacks are just a few clicks away.
Our goal is simple: bring the world’s best
snacks to customers all over India, without you having to hunt them down locally.
What if I receive a damaged or wrong product?
That’s definitely not the snack experience we planned.
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order number and clear photos of the product and packaging.
Once we review it, we’ll sort it out and make things right as quickly as possible.
What happens if I receive a chocolate melted?
Chocolates can sometimes soften or melt during transit, especially in warmer weather.
We do pack melt-sensitive products with ice packs to help minimise melting, but factors like temperature and transit time
can occasionally affect them.
If your chocolate arrives severely melted or damaged, please contact us within 24 hours of delivery with your order number and photos, and our team will review the issue and help resolve it.