Privacy Policy

I. POLICY CHANGES

We may update this Policy from time to time, and any changes will be posted on this page. If significant updates are made, we will make reasonable efforts to notify you in advance. To the extent allowed by applicable law, your continued use of our Services after the updated Policy is published will signify your acceptance of the changes.

II. LINKS TO OTHER WEBSITES

Our Website may include links to external websites. Please note that any personal information collected while visiting these external sites is not covered by this Policy. Nosh Gourmet Foods is not responsible for the privacy practices or content of any linked websites and has no control over them. This Policy does not apply to any information you voluntarily provide to third-party service providers or their representatives, especially if such information is not requested by us or required under this Policy.

II. INFORMATION WE COLLECT FROM YOU

When you use our Website, we collect and store the Personal Information you provide. Our primary goal is to offer you a secure, efficient, and customized experience.

“Personal Information” refers to any data about a person who can be directly or indirectly identified, considering characteristics, traits, or any combination of such features, including sensitive personal data like passwords, financial data, health information, official identifiers, biometric data, transgender status, religious or political beliefs, or other categories specified by relevant authorities.

Once you provide your Personal Information, you are no longer anonymous to us. During the collection process, we indicate which fields are mandatory and which are optional.

We may also collect data from the devices you use to access the Website, including device type, serial number, device identifiers (e.g., IMEI, MEID), operating system versions, IP address, internet service provider, location, browser type, and the pages you visit.

We process your Personal Information based on the necessity to provide Services, legitimate business interests, or your explicit consent for specified purposes.

We may track certain information about your behaviour on the Website, such as search activity, the URL you came from and the one you visit next, your browser information, and IP address. This information helps us diagnose server issues and administer our Website. Your IP address may also be used to identify you and gather demographic information.

When you visit third-party links through our Website or use cookies, we may collect data such as the date and time of your visit. Cookies are small files placed on your hard drive that help us analyse webpage flow, measure promotional effectiveness, and enhance security. Cookies also allow us to offer features like saving your password during a session. Most cookies are session-based and are deleted after your session ends. You can decline cookies through your browser settings, though this may limit certain Website features.

We may use the information you provide to subscribe to email notifications and newsletters. This “notification data” is used to send you relevant updates and newsletters.

If you use the Services on our Website, we may collect information about your purchasing behaviour. However, we do not collect financial details like credit/debit card numbers or expiration dates. If you post messages or leave feedback, we collect and retain that information to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.

IV. YOUR CONSENT

By using our Website and providing your Personal Information, you consent to the collection and use of your Personal Information as outlined in this Policy, including the sharing of your information in accordance with this Policy.

You may contact us to request a copy of your Personal Information, correct any inaccuracies, or discontinue receiving certain types of communications. You can also ask us to delete any or all of your Personal Information that is no longer required for the purposes it was collected. We will respond to your requests regarding access and deletion of your Personal Information promptly, within a reasonable timeframe.

By providing your Personal Information, you consent to Nosh Gourmet Foods sharing this information with third parties for storage, processing, and aggregation related to the Services you use from Nosh Gourmet Foods.

If you wish to opt-out or unsubscribe from receiving marketing communications, promotional offers, newsletters, or other communications from Nosh Gourmet Foods, you can contact us through our Website.

V. HOW WE PROTECT YOUR PERSONAL INFORMATION

We implement stringent security measures—physical, electronic, and managerial—to protect against the loss, misuse, and alteration of your Personal Information. Access to our servers is restricted to authorized personnel only, and your Personal Information is shared with employees and authorized personnel strictly on a ‘need to know’ basis to complete transactions and provide the requested Services.

By using this Website, you acknowledge and agree that Nosh Gourmet Foods is not liable for any unauthorized disclosure of your Personal Information due to transmission errors or unauthorized acts of third parties.

VI. OPTING OUT

The Website offers all users the option to opt-out of receiving non-essential (promotional or marketing-related) communications from Nosh Gourmet Foods. If you wish to remove your contact information from all of our lists and databases, please contact us at noshgourmetfoods@gmail.com.

VII. WHAT WE RETAIN

We will retain your data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.

VIII. HOW WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We may share your Personal Information with corporate entities such as licensors, licensees, business partners, subsidiaries, and affiliates to facilitate the provision of Services you request. This sharing may also help detect and prevent identity theft, fraud, and other illegal activities, as well as prevent abuse of our Services. These entities will not market to you unless you explicitly opt-in.

We do not sell your Personal Information to third parties. However, we may share it to protect the rights and property of Nosh Gourmet Foods and its partners. Sharing with third parties occurs only when necessary to offer our Services, as permitted by you, or to comply with legal obligations.

In emergencies, we may share Personal Information to protect the safety of our employees, partners, customers, or others. If we undergo a merger, acquisition, or reorganization, your Personal Information may be shared with the new entity, which will be required to follow this Policy.

We may disclose Personal Information to comply with legal requirements, respond to legal processes, enforce our policies, or protect the rights and safety of our users or the public. Additionally, we may disclose information in good faith to protect the rights of Nosh Gourmet Foods, its affiliates, and others, or to prevent harm.

In situations where it is necessary to identify or take legal action against someone causing interference with our rights or properties, or if others may be harmed by such activities, we may disclose Personal Information.

IX. QUERIES ON THE POLICY AND GRIEVANCE OFFICER

If you have any questions about this Policy, or about our information collection, use, and disclosure practices, please contact us through our Website. We will make reasonable efforts to respond promptly to your requests, questions, or concerns regarding the use of your Personal Information. However, unless required by law, Nosh Gourmet Foods cannot guarantee a response to inquiries unrelated to this Policy.

In compliance with applicable laws, the name and contact details of the grievance officer are provided below.